Terms & Conditions
Effective Date: March 1, 2025
Welcome to Wild Alchemy Botanicals. By accessing or using our website (www.wildalchemybotanicals.com) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Overview
Wild Alchemy Botanicals offers small-batch herbal skincare, teas, and wellness products made with organic and wildcrafted ingredients. All content and offerings on this site are intended for personal, non-commercial use unless expressly stated otherwise.
2. Use of This Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights or restrict the use of others. You may not use our site or products for any illegal or unauthorized purpose.
3. Products & Services
All of our products are handcrafted in small batches. We strive for consistency, but slight variations in texture, colour, and scent may occur due to the nature of natural ingredients.
We reserve the right to:
Modify or discontinue any product at any time without notice.
Limit quantities of any products or services we offer.
Refuse any order you place with us at our sole discretion.
4. Payment & Pricing
All prices are listed in CAD (Canadian Dollars). We reserve the right to adjust pricing at any time. Accepted payment methods include credit cards, debit cards, and any other method shown at checkout.
Applicable taxes (e.g., GST/HST) will be calculated and added at checkout based on your location.
5. Shipping & Delivery
We ship across Canada and select international locations. Shipping times and rates are detailed on our Shipping & Returns page. While we aim to ship orders promptly, we are not responsible for delays due to postal services, weather, or customs.
6. Returns & Refunds
Due to the personal nature of our products, all sales are final. If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at wildalchemybotanicals@gmail.com with your order number and photos, and we will do our best to make it right.
7. Medical Disclaimer
Our products and website content are for educational and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for medical advice. Always consult with a qualified healthcare provider before using herbal products, especially if you are pregnant, nursing, or taking medication.
8. Intellectual Property
All content on this website—including text, images, product descriptions, logos, and designs—is the property of Wild Alchemy Botanicals and may not be reproduced or used without our written permission.
9. Limitation of Liability
We do our best to ensure accurate product descriptions and safe formulations. However, Wild Alchemy Botanicals is not liable for any allergic reactions, misuse of products, or outcomes resulting from reliance on website information. Patch testing is recommended before full use.
10. Privacy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
These Terms are governed by the laws of British Columbia, Canada, and any disputes will be handled in the appropriate provincial or federal courts located in British Columbia.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after any changes constitutes acceptance of those changes.
Questions?
Contact us at:
📧 wildalchemybotanicals@gmail.com
📍 Vancouver Island, BC, Canada
🌿 @wild.alchemy.botanicals